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Governance & Compliance
Notices, Statements, Declarations & Disclaimers
Our Business Ethics Are Fundamental to Green A&E.
The values, purpose and ethics code define who we are and what we stand for, and everyone within our organisation plays a part in upholding them.
Doing Business With Green A&E
At Green A&E, we believe in building long-term, transparent, and mutually beneficial relationships. Our operations are guided by sustainability, innovation, and compliance with international standards.
Our approach is built on:
Whether you are a service provider, equipment manufacturer, or project partner, we value alignment with our sustainability and performance standards. At any time we welcome inquiries, proposals, and innovative collaboration ideas.
We work with clients, partners, and suppliers who share our values of quality, responsibility, and continuous improvement — particularly in the fields of renewable energy, smart infrastructure, sustainable agriculture, etc.
To begin working with us:
We typically confirm good reception within 24 hours. Subsequently, we conduct a review and evaluation during which our team assesses alignment with our operational and sustainability criteria. Upon approval, we will invite you to the onboarding process and guide you through contracting, compliance and start-up procedures.
Our Ethical and Compliance Standards
Our Commitment:
At Green A&E, we are committed to conducting our business with the highest standards of ethics, integrity, and responsibility. Our reputation is built on trust — trust that we act with honesty, fairness, and respect for people, communities, and the environment in everything we do.
We believe that ethical conduct is essential to achieving sustainable growth and delivering value to our clients, partners, and society.
Our Code of Ethics defines how we behave, make decisions, and engage with others. It reflects our shared values and guides every member of the Green A&E team. Compliance Framework Green A&E complies fully with all applicable laws, regulations, and industry standards in every market where we operate. Our compliance framework covers: We ensure adherence through regular employee training, internal audits, and transparent governance procedures. Speaking Up We encourage our employees, partners, and stakeholders to raise concerns about unethical or non-compliant behaviour. Green A&E maintains a confidential and secure process for reporting such matters, ensuring that all concerns are reviewed and addressed fairly — without fear of retaliation or discrimination. Continuous Improvement Ethical and compliance excellence is a continuous journey. We regularly review and strengthen our standards, policies, and training to reflect evolving laws, international best practices, and stakeholder expectations. By upholding our ethical and compliance commitments, Green A&E ensures that our business remains trusted, transparent, and aligned with our purpose: enabling sustainable progress through responsible innovation.
Empowering Sustainable Progress Through Innovation and Integrity.
At Green A&E, sustainability is at the heart of everything we do. We are dedicated to creating lasting value by integrating environmental responsibility, social inclusion, and sound governance into our business practices and project designs.
We believe that technology and innovation can drive meaningful change. Through our work in renewable energy, smart infrastructure, digital connectivity, and smart farming we aim to empower communities, strengthen local economies, and protect the environment for future generations.
Our Commitment in Action By aligning our strategy with the UN Sustainable Development Goals (SDGs), we reaffirm our commitment to building a future that is cleaner, smarter, and more inclusive.
All purchase orders (POs) issued by Green A&E to supplier [vendor] of products, deliverables, and/or services are strictly made in accordance with our procedures, terms and conditions and any additional terms and conditions shown on the face of the Purchase Order (PO)
This procedure defines the standard process for requesting, approving, purchasing, and recording goods and services for Green A&E. 2. Scope This procedure applies to all Green A&E staff involved in procurement, finance, and operations activities, including contractors who initiate or manage purchases on behalf of the company. 3. Definitions 4. Responsibilities Procedure Step 1 – Purchase Requisition Step 2 – Approval Step 3 – Purchase Order Creation Step 4 – Supplier Confirmation Step 5 – Delivery and Inspection Step 6 – Invoice Verification and Payment Step 7 – Record Keeping 6. Internal Controls 7. References
The purpose is to ensure that all purchases are:
* The delivery note is signed and forwarded to Finance for matching.
At Green A&E, we recognize that responsible risk management is essential to maintaining the trust of our clients, partners, and employees.
We maintain comprehensive insurance coverage to safeguard our operations, assets, and stakeholders against unforeseen events and liabilities.
This declaration confirms that Green A&E maintains appropriate and active insurance policies that reflect the nature, scope, and risk profile of our business activities. Our objective is to ensure financial protection, operational continuity, and compliance with all contractual and regulatory requirements. 2. Insurance Coverage Green A&E’s insurance portfolio includes, but is not limited to, the following core policies: Additional specialized insurance may be maintained for high-value, international, or joint-venture projects. Disclaimer: Our insurance coverage is contingent upon customer requirements and the location of coverage. 3. Proof of Insurance Certificates of insurance or policy summaries can be provided upon request to clients, partners, or regulatory authorities. All policies are maintained with reputable insurers, reviewed annually, and renewed to ensure continuous coverage and compliance. 4. Responsibility The Finance and Administration Department oversees all insurance matters, including policy renewals, claims management, and coordination with insurers and brokers. Management ensures that insurance levels remain appropriate to the company’s size, risk exposure, and contractual obligations. 5. Commitment Green A&E is committed to maintaining adequate protection for all parties involved in its operations. By upholding strong insurance and risk management practices, we reinforce our dedication to safety, reliability, and responsible business conduct.
Our Invoicing Procedure defines the full invoicing process from receiving to payment tracking, ensuring accuracy, transparency, and regulatory compliance
This procedure outlines the process for receiving, verifying, approving, and paying supplier invoices at Green A&E. It ensures that all payments are authorized, accurate, and compliant with contractual terms, company policies, and applicable regulations. 2. Scope This procedure applies to all supplier and contractor invoices related to goods, services, or projects procured by Green A&E under a valid Purchase Order (PO) or approved contract. 3. Objectives 4. Responsibilities 5. Procedure Step 1 – Invoice Receipt Each invoice must reference: Finance logs all invoices in the Accounts Payable Register upon receipt, assigning a unique tracking number and date. Step 2 – Initial Verification The Accounts Payable (AP) team performs a preliminary check to ensure: Invoices failing these checks are returned to the supplier for correction. Step 3 – Three-Way Match Before payment approval, AP verifies the following three documents: Any discrepancies (quantity, pricing, delivery) must be investigated with Procurement and the supplier before proceeding. Step 4 – Coding and Approval Step 5 – Payment Scheduling Approved invoices are scheduled for payment according to supplier terms (typically 30 days from invoice date, unless otherwise agreed). Step 6 – Payment Processing The Finance Department prepares payment via bank transfer or other approved methods. Step 7 – Record Keeping 6. Discrepancies and Disputes If discrepancies or disputes arise, the Finance Department coordinates with the supplier and Procurement to resolve the issue. Payments are placed on hold until the discrepancy is resolved and documented. 7. Internal Controls Regular internal audits assess compliance with this procedure. 8. References
If you are dissatisfied with our service, Green A&E is committed to rectifying the situation. We welcome your complaint and hope you will allow us to address your concerns. But we would like to receive your complaint in writing. Green A&E has provided a complaint form which can be downloaded from this link. Alternatively, you may submit your complaint in letter format.
At any time please remember the following:
Green A&E – Complaint Procedure For Review
1. Purpose
The purpose of this procedure is to ensure that all complaints received by Green A&E are handled promptly, fairly, and transparently.
It supports our commitment to ethical conduct, accountability, and continuous improvement in the delivery of our services.
2. Scope
This procedure applies to all complaints from internal or external parties, including employees, clients, suppliers, partners, or members of the public, relating to Green A&E’s operations, services, conduct, or personnel.
3. Objectives
4. Responsibilities
5. Procedure
Step 1 – Lodging a Complaint
Complaints may be submitted in writing via:
The complaint should include:
Anonymous complaints are accepted and handled with discretion, though limited information may restrict investigation outcomes.
Step 2 – Acknowledgement
Step 3 – Assessment and Investigation
Step 4 – Resolution and Response
Step 5 – Escalation or Appeal
If the complainant is dissatisfied with the outcome:
Step 6 – Record Keeping and Confidentiality
6. Monitoring and Reporting
7. Non-Retaliation
Green A&E prohibits retaliation or adverse treatment against any individual who, in good faith, raises a concern or participates in an investigation.
8. References
Operating with Integrity
What Compliance Means to Us
Compliance is the state of being in accordance with established guidelines or specifications or the process of becoming so. We believe however, that compliance is not merely about regulations but also about building integrity, accountability and sustainable performance.
Compliance fosters trust and sets the tone by demonstrating expertise, scope and reliability. Therefore, we align with international standards or frameworks.
Compliance is a significant business concern for us partly due to the increasing number of regulations that require us to be vigilant about maintaining a comprehensive understanding of the regulatory requirements for compliance.
Green A&E’s high ethical standards and Code of Conduct provide guidance for our interactions with customers, suppliers, colleagues, competitors and the public.
Our company adheres to international social compliance and environmental principles to promote and protect human rights and the environment. Our policies align with several international standards including the International Labour Organisation’s Declaration on Fundamental Principles and Rights at Work. These values are formalised in our Human Rights in Employment Policy and Instructions.
We compete vigorously and fairly, acting honestly, respectfully and with integrity in all our dealings. We utilise every resource available to us to gain a legitimate competitive advantage: our people, knowledge and experience. However, we always act ethically in accordance with our values, policies, the law and our regulatory obligations.
We believe in free markets. This means we respect the rights of our competitors to operate their businesses and do not pressure or coerce our customers into choosing us over them.
We would rather discuss our own strengths than those of our competitors.
Green A&E complies with all applicable laws including international legislation such as the UK Bribery Act and the US Foreign and Corrupt Practices Act. In many countries we operate under licensed conditions or other regulations that may impose obligations, restrict our activities or require us to report our operations to government. All personnel working with Green A&E including staff, field support and clients must be aware of and comply with any relevant regulation.
As a global multinational company, we must exercise caution in our trading activities and ensure compliance with embargoes and sanctions imposed on certain countries, groups of countries or individuals.
We Respect Human Rights and Each Other
Human rights recognise the inherent dignity and equality of all individuals regardless of their background. Consequently, we place particular emphasis on the rights of our employees, supply chain workers, customers and the communities in which we operate. We only engage with individuals who choose to work freely with the rights to equal opportunity, freedom of association and collective bargaining.
Concerns about modern slavery can be reported to the Modern Slavery Helpline and Resource Centre online at http://www.modernslaveryhelpline.org.
Inspired by a customer, “Speak Up” is a confidential hotline for anyone employed by, with or on behalf of Green A&E, regardless of their location. Concerns can also be raised online anonymously subject to local law.
Using “Speak Up” is often the most effective and secure method for raising a sensitive ethical issue with an individual not connected to a (your) team.
Telephone: To be published soon (pending contract)
Email: speakup (at) phlocks.com
Our Policies
At Green A&E, we strive to deliver on our value of caring for the communities where we live and work – so the environment around us and the people we serve will have a better future.
Not just fancy words, this is how we really work and our statement is backed up by numerous of real life examples such as our Bigwa Farm & Orchard City in Tanzania.
Moreover, we seek to do business with partners, suppliers and customers who share our social and environmental values, and to work to enhance the sustainability of their operations.
We don’t tolerate bribery and corruption! Green A&E is committed to conducting its business with honesty and integrity and in compliance with the laws of all jurisdictions in which we are active.
Two laws of particular importance are the US Foreign Corrupt Practices Act and the UK Bribery Act 2010. Green A&E is also required to comply with the World Bank’s Anti-Corruption Guidelines, the United Nations Convention on Corruption, and the OECD Convention on Combating Bribery of Foreign Public Officials in International Business Transactions.
It may happen that we ask our partners in the field to confirm compliance with our Code of Conduct. If not already covered by a partner agreement, Green A&E will use the online Ethical Self-certification tool especially developed for this purpose.
All Green A&E staff is certified according to international standards established by the United Nations.
Green A&E – Procurement Policy
1. Purpose
The purpose of this policy is to ensure that all procurement activities at Green A&E are conducted in a fair, transparent, and responsible manner.
The policy establishes principles and procedures for acquiring goods, works, and services that deliver value for money, support sustainability, and comply with all ethical and legal standards.
2. Scope
This policy applies to all Green A&E employees, contractors, and representatives involved in procurement decisions, supplier selection, or purchasing on behalf of the company.
3. Objectives
4. Guiding Principles
5. Procurement Methods
Procurement shall be carried out using the following methods, depending on the value (in Euro or the equivalent in USD) and complexity of the purchase:
Exceptions must be justified in writing and approved by management.
6. Supplier Selection and Evaluation
Suppliers are selected based on:
Suppliers may be prequalified and periodically evaluated on performance, quality, safety, and sustainability criteria. Click here for more information
7. Ethical and Sustainable Procurement
Green A&E upholds strict standards of integrity and sustainability in all supplier relationships:
All suppliers are expected to sign and adhere to the Green A&E Supplier Code of Conduct.
8. Approval and Authorization
9. Conflict of Interest
10. Records and Audit
Procurement records, including quotations, evaluations, approvals, and POs, must be securely maintained for audit and compliance purposes.
Periodic internal audits will assess adherence to this policy and recommend improvements.
11. Continuous Improvement
Green A&E is committed to continually improving its procurement processes through training, technology, supplier feedback, and benchmarking against international best practices.
Gifts and hospitality can be a normal and healthy part of building business relationships. However, Green A&E never offers or accepts gifts, payments or hospitality to encourage or reward a decision.
We recognise that different cultures have varying attitudes to what is acceptable. As an international business serving premium customers, we must respect these differences while adhering to our ethics code.
Consequently, we have implemented a gifts and hospitality policy to clarify our expectations for all parties involved.
Sanctions are regulatory restrictions applicable to dealings with certain countries territories governments groups entities individuals or controlled goods and services. The nature and extent of these restrictions may vary (for example limitations on import and export controls on specific goods and services restrictions on financial operations etc.) and it is important that all parties involved understand the business implications.
OFAC Sanctions List and Search | EU Sanctions List and Search
To this end Green A&E will comply with all economic and trade sanctions applicable to our business activities.
This policy applies to Green A&E’s operations globally including directors, officers, employees, contractors and other third parties acting on behalf of the foregoing.
Green A&E protects the confidential and private details of our company, people and customers. Customers, businesses and public sector organisations trust us to handle their personal data safely and securely. Therefore, we have a set of binding rules that all employees, contractors and partners must comply with.
These rules are summarised in our Privacy Principles. All employees at Green A&E have a responsibility to ensure that we handle data in accordance with these rules, our customer contracts and data privacy laws. Never discuss or disclose data to colleagues or individuals claiming to be colleagues unless there is a business need to do so.
Green A&E believes that health, safety and well-being are critical contributors to our future commercial success. We are committed to the health, safety and well-being of our people, partners and customers and will take a positive approach to these through the promotion of healthy behaviours to prevent illness or injury arising from their work.
Our goal is to achieve ‘zero avoidable harm’. To achieve this we will commit resources and effort and measure ourselves against publicly available targets.
Please download and read our Health & Safety Policy. This document outlines how our Field Support Partners and their employees should conduct themselves and the specific rules they must follow when working for Green A&E.
The Green A&E Safe Work Method Statement (SWMS) is intended to support our field partners in understanding the requirements for carrying out potentially high-risk work in a safe and healthy manner.