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THIS WEBSITE IS UNDER CONSTRUCTION
Our people, Our support organisation
We Are a Team Built to Support, Deliver, and Grow
Behind our technology, services, and sustainability mission, there are real people with skills, dedication, and a supportive structure ensuring quality delivery. Their dedication drives our mission to create smarter, greener, and more connected environments — across communities, industries, and borders.
Our Support Makes It Work
Customer Service | Field Service | Submit a Request | Open a Ticket
Together We Are More Than a Company
At the heart of our success are our people — a multidisciplinary, multilingual, multicultural team of engineers, project specialists, sustainability experts, and service professionals who share a common goal: delivering reliable, responsible, and innovative solutions for our clients.
From planning and procurement to field operations and after-sales assistance, our people work as one connected network. We empower each team member with the tools, training, and autonomy to make a difference — for our clients, for communities, and for the environment.
Our commitment extends beyond technical performance. We invest in continuous development, safety, and well-being, creating a workplace that values respect, diversity, and innovation. This culture of support enables us to deliver excellence — every day, everywhere we operate.
Our Support Organisation Is How We Deliver It
At Green A&E, our strength lies in our people — professionals united by a shared purpose: to enable sustainable progress through innovation, collaboration, and technical excellence.
Our teams combine expertise in renewable energy systems, smart agriculture, (IoT) connectivity, and environmental management. Together, they form a dynamic support organisation designed to deliver reliable solutions that meet the complex needs of our clients and partners.
From design and engineering to field implementation and remote monitoring, our people ensure that every project reflects our values of quality, sustainability, and service integrity. We integrate technology and human insight to create systems that are efficient, resilient, and responsive to local conditions.
Our support organisation operates as a seamless network — connecting technical specialists, customer service teams, and regional partners. This structure ensures that clients receive the right support at every stage: consultation, deployment, training, and long-term operation.
Our Customer Services
We Want It To Be Fabulous
Our customer support is more than just providing answers. it’s an important part of the promise we make to our customers.
Historically, business decisions were often based on price or product and service offerings. However, today the overall customer experience is frequently the decisive factor.
We believe that providing exceptional service is crucial for customer retention and business growth. Consequently, our customer service extends beyond traditional telephone support. It is also available via email, web portal, text message and social media.
Green A&E also offers self-service support enabling customers to find their own answers at any time.
Our Field Services
We Want It To Be Fabulous
Green AE provide cost efficient, professional and reliable, field implementation & support solutions to emerging markets and beyond.
At Green A&E, we use the term “Field Services” to refer to any services that are related to implementing, managing, and optimising our customer’s services and/or equipment that is on (end-)customer premise, i.e. in the field.
Through our network of loyal partners and associates, Green A&E has true global coverage and therefore, immediate access to technical and non-technical resources through independent but very loyal partners in over 140 different countries.
Our Importer of Record (IoR) and Customs Compliance Services combined with our Last-mile Connectivity and Power Solutions and our regulatory, implementation and maintenance services allow our clients to have access to truly global reach with one point of contact.
Field Support Options | Field Services Global Coverage | Field Service Charges | Field Services Management | Green A&E Field Service Representatives